Terms & Conditions
Schedules & Fares – Subject to change without notice.
All Fares Are Subject To A 7% Historical Preservation Fee.
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Purchases made through 3rd Party or Discount companies or websites are NON-Refundable and the above cancellation policy does not apply.
We will do our best to honor Parlor and Deluxe Tourist seating assignments. However, due to the substitution of equipment or other reasons, it may be necessary to move seat assignments. If that should occur, we will call those whose seats have been moved prior to the ride, if there is time. Coach seating is assigned automatically by the reservation system. We will do our best to assure that your group is seated together. If there is an issue the day of your ride, please let us know at the ticket office. If booking with multiple families please book in one reservation or call the reservations office. WE RESERVE THE RIGHT TO CHANGE SEATING AND/OR TRIP ASSIGNMENTS DUE TO EQUIPMENT FAILURE, BUS CANCELLATIONS, INCLEMENT WEATHER, ETC. WE WILL MAKE EVERY EFFORT TO INFORM PASSENGERS BEFORE SCHEDULED TRIP, IF POSSIBLE.
Babes-in-arms under 2 years of age will not be assigned a seat, and there will be no charge.
Parlor Car accommodates adults only (21 and over). If there is a question about age, Parlor Car Attendant or other RR staff may ask for proper identification.
What to Bring
For your comfort, the Cumbres & Toltec Scenic Railroad recommends that you consider the following when planning your trip. The mountains can bring about sudden changes in the weather. It is important to wear layered clothing and in the late summer and fall, bring a jacket. Sunscreen and ball caps are also suggested to protect you from the stronger sun rays. Wearing sturdy, enclosed toed shoes is also important to protect your toes and ankles when in the yard and on the train. If spending time in the open gondola car, it is very important to wear protective eyewear to protect against cinders getting into your eyes. Sunglasses and prescription glasses are fine. We also sell wrap around safety glasses for your convenience. COACHES ARE NOT HEATED.
High Elevation Travel
The average elevation is approximately 9,000 feet above sea level, with a low of 7,863 feet and a high of 10,015 feet, which is our summit, Cumbres Pass. To help counter altitude sickness, guests are encouraged to drink plenty of water and avoid alcohol, caffeine and avoid skipping meals. Please check with your physician if you have any health concerns.
7% Historical Preservation Fee
Photo & Media Release
Firearms are prohibited on any railroad property.
Parking on any railroad property is at your own risk.
FEDERALLY BANNED SUBSTANCES
Any substance/substances that are prohibited by federal law are not permitted aboard any train or on any railroad property.
Terms & Conditions are subject to change without notice.